Privacy Policy

 

This Privacy Policy sets out how I collect, store and use information about you when you use or interact with my website, www.faceliftmassage.london, and where I otherwise obtain or collect information about you. 

 

This Privacy Policy was last updated on 03/07/2018

Introduction

I am committed to respecting and protecting your privacy. This Privacy Policy (the “Policy”) explains how I will collect, store and use any personal data you provide via my website, email or meeting me and when you otherwise communicate with me (including in the course of the services I provide or the running of my business).

Information I may collect about you

I may collect and process information about you through various means, including

•    in the course of your appointments with me

•    via this website 

•    by email or other electronic correspondence

•    by telephone

The personal data you give to me may include:

•    your name and title

•    contact information, including telephone number, postal address and email address

•    information relating to your location 

•    the content of any enquiry submitted over this website

•    any other personal data I collect in the context of your appointments with me.

Each time you visit this website, I may automatically collect the following information:

•    Web usage information (e.g. IP address), your login information, browser type and version, time zone setting, operating system and platform along with usage statistics and browsing history.

•    Location, device and demographic information (Google Analytics provides age range and gender information.

If you contact me, I may keep a record of that correspondence.

The personal data described above may relate to any of the following categories of person:

 

•    my clients and their contacts they refer to me

•    prospective clients

•    contractors and suppliers

•    those who submit enquiries through this website 

Information Sharing With Third Parties

I may disclose your personally identifiable information to another entity:

 

•    If you specifically request this

•    If I am under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property or safety of my website, my clients or others.

How I use your information

I may use your information:

 

•    To process and respond to enquiries

•    For the purposes for which you provided the information

Storage and retention of your personal data

I follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. 

 

Unfortunately, the transmission of information via the internet is not completely secure and although I do my best to protect your personal data, I cannot absolutely guarantee the security of your data.

 

I will keep your information stored on my system for as long as it takes to provide the services to you. I may keep your data for longer than my stated retention period if I cannot delete it for legal, regulatory or technical reasons. I may also keep it for research, preventing conflicts of interests or statistical purposes. If I do, I will ensure that appropriate safeguards are in place to protect your privacy and only used for those purposes.

 

I will not store your information for longer than is reasonably necessary or required by law.

 

How you can view or update your personal information

 

To ensure that you have as much control over your personally identifiable and other information as possible you may update your information by contacting me at claudia@faceliftmassage.london.  I will make reasonable efforts to process any change you request subject to our internal reporting and retention policies and all applicable legal obligations.

 

Complaints

I will always aim to be respectful, relevant and appropriate. If at any time you do not think that I have complied with this, please contact me straight away to let me know.

 

Opt Out

If you prefer not to receive any further communications, please e-mail claudia@faceliftmassage.london

 

Contact

Questions, comments and requests regarding this Policy should be addressed to me - claudia@faceliftmassage.london 

Alternatively, you can contact me through the WHERE section of this website.

 

My Cookies Policy

This website uses cookies. By using the website you consent to my use of cookies in accordance with the terms of this policy.

 

About cookies

 

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

 

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

 

I may use one or both types of cookies on the website.

 

How I use cookies

 

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on the website include those which are strictly necessary for access and navigation, cookies that track usage, remember your choices and cookies that provide you with targeted content or advertising.

 

I may use the information I obtain from your use of our cookies for the following purposes:

 

•    to recognise your computer when you visit the website

•    to track you as you navigate the website

•    to improve the website’s usability

•    to analyse the use of the website

•    in the administration of the website

 

Blocking cookies

 

Most browsers allow you to refuse to accept cookies. For example:

 

in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

 

in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

 

in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

 

in Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab and “Block cookies”.

 

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions).

 

Deleting cookies

 

You can also delete cookies already stored on your computer:

 

in Internet Explorer, you must manually delete cookie files;

 

in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

 

in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

 

in Safari you can delete cookies by clicking “Preferences”, selecting the “Privacy” tab and “Remove All Website Data”.

 

Obviously, doing this may have a negative impact on the usability of many websites.